Excellent feedback Mathew. We realize that side-by-side comparisons is something that a lot of folks are keen to have. We hope to be able to tackle this in the near future. We’ll keep you posted.

Thanks for the feedback Jason. We definitely have heard this feedback before and we love the idea. It’s on the radar and something we’d like to do. Our next steps are to allow you to rename the videos and search / filter content more easily. We are hoping to have this update done soon. Organizing / grouping / tagging is one of the next big things that we plan to take on. We’ll keep you updated about our progress.

Just out of curiosity are you using the app with an iPhone or iPad?

Thanks for the feedback Greg. Speaking for our team, we’d love to see the phone on as many platforms as possible. However, we’re currently just a small group of iOS & web developers / designers. We will definitely pass your feedback on to TechSmith management.

On a separate note we’d love to talk with you a bit more to understand how you hear of the app. We’d also like to get a better understanding of how your tennis academy operates and how you see something like Coach’s Eye working with it. If you’re interested in further discussion please contact Brooks at b.andrus@techsmith.com.

Thanks for the feedback and the kind words. We’ve talked about adding sharing between devices via blue tooth, but it’s just a glimmer of an idea right now.

I don’t know of any apps that do this type of sharing off the top of my head (everything I’m aware of does http transfer). I’ll keep my eyes peeled and let you know what I find out.

Hey Tim, I’m really sorry you’re having trouble with the app.

I’ve never heard of this particular problem and I’m not sure I fully understand what you’re experiencing. Could you tell me a little bit more about about what you mean when you say it “just flashes?”

Also can you answer a few more questions?

What type of device do you have? What version of iOS are you running?

Have you checked to see if you’re running out of disk space?

Thanks for you patience. We’d really like to resolve this issue so please let us know your status.

Thanks for the feedback Rex. You can actually do this if you have Coach’s Eye.

Scenario: You send an email / SMS to another coach who has Coach’s Eye.

That coach clicks on the link in the email / SMS on their iPhone / iPad.

Mobile Safari opens up with the video in question. The coach taps the “Open in Coach’s Eye” button just below the video.

Coach’s Eye automatically launches and the video in question is downloaded into it.

All of the analysis tools in Coach’s Eye can then be used to review the video.

Does that help at all?

Thanks for the feedback Daniel. Boy do we feel you’re pain. I think the whole team would love to see multi-select / bulk delete. It’s definitely on the todo list.

Just out of curiosity how much footage are you shooting during a typical session and how many sessions per week?

Thanks for the feedback Rex. We’d love to understand a little bit more about what you’re trying to do and why you’re trying to do it.

Lot’s of folks on the team have video editing backgrounds, but we’ve always viewed what we’re trying to do with this app as different from your typical non-linear video editor. Understanding what and why you’re trying to splice clips would really help.

Thanks for the feedback and kind words Jeff. We actually have some multi-touch functionality that will be coming in 2.1 which will help with precise placement of lines, circles and squares.

We’re considering adding manipulation of drawing after the fact, but we want to see if multi-touch combined with undo / redo addresses the problem.

Thanks again and keep the feedback coming.

Thanks for the feedback James. All great ideas. With regard to the grid overlay option I assume you’re looking for this to be an option when you are analyzing the video?

Measured angles is on the to do list.

We are considering some other options for quick navigation of the video. In the meantime, you can flick the wheel fast and the velocity of scrubbing increases tremendously. You can actually scrub to the front or the back of really long videos with just a few quick swipes.

Hey Brendan, I’m very sorry to hear you’re having issues. Unfortunately it looks like something has been corrupted. Here’s what you’ll need to do to get up and running,

1) Delete the app from your device. Unfortunately you will lose any of the videos you currently have in the app.

2) Go to the app and re-download and install the app. (You won’t be charged for reinstalling).

Please let me know if you’re able to get back and running. We really want you to be able to enjoy the app.

Thanks for the feedback Tim. We do have a number of tutorials we’ve created which you can access via our blog or YouTube channel.

Here’s a link where you can find lots of good information on using the app. If you have any questions or are looking for something different please let us know.

http://www.coachseye.com/blog/category/best-practices-tutorials/

Thanks for the feedback Jim. Posting directly to Twitter is definitely on the radar for us. We hope to be able to address it soon.

Thanks for the feedback. We support the import of videos compatible with iOS and the particular hardware of the the device (there is some variance in specs between the different generations of Apple iPhones and iPads).

The good news is you can import videos directly from many of today’s consumer / prosumer cameras.

We’ve created a tutorial for importing footage from GoPro cameras. We’ve also created a couple of tutorials that address how to move videos from your device to your pc using Dropbox.

http://www.coachseye.com/blog/using-dropbox-to-import-video-into-coachs-eye/

http://www.coachseye.com/blog/import-gopro-video-into-coachs-eye-on-the-field-with-the-ipad-connection-kit/

Hey Caitlin,

I believe for Caroline that the video had never finished uploading.

Can you try uploading the video video again and make sure that the progress bar has makes it all the way to 100%.

Also if you could send me the link to the video that won’t play for you I can verify this is the issue.

b.andrus@techsmith.com (Brooks).

Thanks for your patience.

Thanks for the feedback Mark. We definitely understand that model footage is useful for comparison. We’re considering lots of different options here. We’ll keep you posted on our progress.