Customer Support and Feedback for Coach's Eye

Knowledge Base

  1. Frequently Asked Questions 

    1. FAQ General Questions
    2. FAQ Apple Devices
    3. FAQ Android Devices
    4. FAQ Windows Devices
    5. InstantReplay Frequently Asked Questions (iOS)
  2. iOS (Apple) Tutorials 

    1. Record a Video (iOS)
    2. Import a Video to the Coach's Eye App (iOS)
    3. Video Analysis Tools (iOS)
    4. Importing Videos from the Community (iOS)
    5. Sharing Videos (iOS)
  3. Android Tutorials 

    1. Creating a Profile (Android)
    2. Record a Video and Adjust Your Camera Settings (Android)
    3. Importing Videos From The Community (Android)
    4. Import Videos From Dropbox (Android)
    5. Import Videos from YouTube (Android)
  4. Windows Tutorials 

    1. Windows $4.99 App Discontinued 11/1/2015
    2. Windows Getting Started Videos
    3. Switch Windows Store Accounts
    4. Updating Apps on Windows 8.1 Tablets
    5. Updating Apps on Windows Phones
  5. Web Tutorials 

    1. Create a Profile on the Coach's Eye Website
    2. Deleting Shared Videos from the Coach's Eye Website
    3. Changing the Privacy Setting for a Video on the Coach's Eye Website
    4. Purchase Additional Storage for Your Coach's Eye Classic Account
    5. Sharing Videos from the Coach's Eye Website
  6. PRO & VIP Subscriber Tutorials 

    1. Saving a Coach's Eye Video from Your Cloud Locker to Your Computer
    2. Register Your Device (iOS)
    3. Register Your Device (Android)
    4. Delete a Video from Your Locker (Web)
    5. Send Video(s) from Cloud Locker to Device (Web)
  7. Coach's Eye + GoPro Integration 

    1. Coach's Eye GoPro Integration (Android)
    2. Coach's Eye GoPro Integration (iOS)
    3. Coach's Eye GoPro Terms of Service
  8. Coach's Eye + InstantReplay for Android 

    1. Coach's Eye + InstantReplay Complete Kit (Android)
    2. How to Achieve Optimal Performance with Coach's Eye + InstantReplay (Android)
    3. Coach's Eye + InstantReplay: Getting Started With Your Sideline Solution (Android)
    4. Selecting Your Device's Role (Android)
    5. Setting Up Your Closed Wi-Fi Network (Android)
  9. Coach's Eye + InstantReplay for iOS 

    1. Coach's Eye + InstantReplay Complete Kit (iOS)
    2. Getting Started With Your Sideline Solution (iOS)
    3. How to Achieve Optimal Performance with Coach's Eye + InstantReplay (iOS)
    4. Ideal Router Setup for Coach's Eye + Instant Replay (iOS)
    5. Configuring Your EnGenius AC1200 Access Point (iOS)
  10. Coach's Eye + TEAMS for Android 

    1. Creating a TechSmith ID to Access Your Coach's Eye + TEAMS Account (Android)
    2. Create a New Team on Your Mobile Device (Android)
    3. Add Coaches and Players to Your Roster on Your Mobile Device (Android)
    4. Setting Up Your User Profile on Your Mobile Device (Android)
    5. Record Team Videos on Your Mobile Device (Android)
  11. Coach's Eye + TEAMS for iOS 

    1. Creating a TechSmith ID to Access Your Coach's Eye + TEAMS Account (iOS)
    2. Create a New Team on Your Mobile Device (iOS)
    3. Add Coaches and Players to Your Roster on Your Mobile Device (iOS)
    4. Setting Up Your User Profile on Your Mobile Device (iOS)
    5. Record Team Videos on Your Mobile Device (iOS)
  12. Coach's Eye + TEAMS for Windows 

    1. Creating a TechSmith ID to Access Your Coach's Eye + TEAMS Account (Windows)
    2. Create a New Team on Your Mobile Device (Windows)
    3. Add Coaches and Players to Your Roster on Your Mobile Device (Windows)
    4. Record Team Videos on Your Mobile Device (Windows)
    5. Import videos to Your Team Locker on Your Mobile Device (Windows)
  13. Coach's Eye + TEAMS Web Tutorials 

    1. Accessing Your Teams Dashboard on the Coach's Eye Website
    2. Create a New Team on the Coach's Eye Website
    3. Add Coaches and Players to Your Roster on the Coach's Eye Website
    4. Setting Up Your User Profile on the Coach's Eye Website
    5. Purchasing Additional Team Roster Seats on the Coach's Eye Website
  14. Best Practices 

    1. Change the Email Address Associated with Your Account
    2. Reset Password Associated with Your Account
    3. Forgot Your Password
    4. Tips for Mobile Video Recording
    5. Tips for Creating Your Analysis Video
  15. Known Issues 

    1. Video Not Playing (Android)
    2. Video Discoloration on Android
    3. Rotated Video
    4. Share / Export Stuck (Android)
    5. Devices with Known Issues (Android)
  16. All articles 

    1. Video Not Playing (Android)
    2. FAQ General Questions
    3. Recommended Android Devices
    4. Delete Uploaded Videos - Web
    5. Changing / Canceling Your PRO or VIP Subscription
    215 articles 

Feedback and Knowledge Base