Customer Support and Feedback for Coach's Eye

Knowledge Base

  1. Frequently Asked Questions 

    1. FAQ General Questions
    2. FAQ Apple Devices
    3. FAQ Android Devices
    4. FAQ Windows Devices
  2. Getting Started Videos 

    1. PRO | VIP Subscriber Videos
    2. Apple Getting Started Videos
    3. Android Getting Started Videos
    4. Windows Getting Started Videos
    5. Web Videos
  3. iOS (Apple) Tutorials 

    1. Record a Video (iOS)
    2. Import a Video to the Coach's Eye App (iOS)
    3. Video Analysis Tools (iOS)
    4. Importing Videos from the Community (iOS)
    5. Sharing Videos (iOS)
  4. Android Tutorials 

    1. Adding Mark-Up (Analyzing) A Video (Android)
    2. Importing Videos From The Community (Android)
    3. Sharing Videos Android
    4. Creating A Profile
    5. Adjusting Your Sharing Setting (Android)
  5. Coach's Eye + InstantReplay for iOS 

    1. InstantReplay Frequently Asked Questions
    2. Coach's Eye + InstantReplay: Getting Started With Your Sideline Solution (iOS)
    3. Coach's Eye + InstantReplay: Selecting Your Device's Role (iOS)
    4. Coach’s Eye + InstantReplay: Setting Up Your Closed Wi-Fi Network (iOS)
    5. Coach’s Eye + InstantReplay: Using the Camera (iOS)
  6. Coach's Eye + TEAMS for Android 

    1. Creating a TechSmith ID to Access Your Coach's Eye + TEAMS Account (Android)
    2. Create a New Team on Your Mobile Device (Android)
    3. Add Coaches and Players to Your Roster on Your Mobile Device (Android)
    4. Setting Up Your User Profile on Your Mobile Device (Android)
    5. Record Team Videos on Your Mobile Device (Android)
  7. Coach's Eye + TEAMS for iOS 

    1. Creating a TechSmith ID to Access Your Coach's Eye + TEAMS Account (iOS)
    2. Create a New Team on Your Mobile Device (iOS)
    3. Add Coaches and Players to Your Roster on Your Mobile Device (iOS)
    4. Setting Up Your User Profile on Your Mobile Device (iOS)
    5. Record Team Videos on Your Mobile Device (iOS)
  8. Coach's Eye + TEAMS Web Tutorials 

    1. Accessing Your Teams Dashboard on the Coach's Eye Website
    2. Create a New Team on the Coach's Eye Website
    3. Add Coaches and Players to Your Roster on the Coach's Eye Website
    4. Setting Up Your User Profile on the Coach's Eye Website
    5. Purchasing Additional Team Roster Seats on the Coach's Eye Website
  9. PRO & VIP Subscriber Tutorials 

    1. Saving a Coach's Eye Video from Your Locker to Your Computer
    2. Register Your Device (iOS)
    3. Register Your Device (Android)
    4. Delete a Video From Your Locker (Web)
    5. Send Video(s) from Cloud Locker to Device (Web)
  10. Best Practices 

    1. Trouble Accessing Windows Store
    2. Import Existing Coach's Eye Video to Your Mobile Device
    3. Configure Quick Access Tools Menu
    4. Changing Privacy Settings or Deleting Multiple Shared Videos - Web
    5. Force Quit & Hard Reboot Your Device (iOS)
  11. Known Issues 

    1. Android Video Not Playing
    2. Video Upload Failure
    3. Update / Install Problems
    4. Video Discoloration on Android
    5. Android Devices with Known Issues
  12. All articles 

    1. Android Video Not Playing
    2. FAQ General Questions
    3. Recommended Android Devices
    4. Delete Uploaded Videos - Web
    5. Changing / Canceling Your PRO or VIP Subscription
    133 articles 

Feedback and Knowledge Base